Geisinger makes checking into appointments easier with biometrics

Jersey Shore, Lock Haven, Montoursville and Lewisburg, PA – Checking into appointments just got easier as Geisinger introduces biometric technology at locations in Clinton, Lycoming and Union counties.

Patients can now check in using only a photograph at Geisinger Jersey Shore Hospital, Geisinger Lycoming, Geisinger Medical Clinic Lock Haven and Geisinger Women’s Health Lewisburg.

“Checking in with biometrics is fast, secure and another way Geisinger is making healthcare easier,” said Stephanie Keiser, nurse supervisor at Geisinger Lycoming. “By streamlining the verification process, patients spend less time at the check-in counter for a better, more comfortable experience at their doctor’s office.”

Geisinger partnered with CERTIFY Health to integrate facial biometrics into electronic health records and administrative systems for a seamless experience for both patients and staff. 

Biometric check in has been well received at these three locations with more than 4,000 patients enrolling since the option was first offered in March. Nearly 80 percent of patients given the opportunity to enroll chose to do so.

Enrollment is voluntary and patients can opt out at any time. Geisinger plans to make biometric check in available at all locations throughout the health system.

Patients at participating locations can enroll at their next appointment. When checking in, a staff member will ask if they would like to participate and take their picture. If a patient chooses not to participate, they can still enroll in the future.

For more information about Geisinger’s biometric check in, visit go.geisinger.org/EasyCheckIn

About Geisinger

Geisinger is among the nation’s leading providers of value-based care, serving 1.2 million people in urban and rural communities across central and northeastern Pennsylvania. Founded in 1915 by philanthropist Abigail Geisinger, the nonprofit system generates more than $8 billion in annual revenues across 163 care sites — including 10 hospital campuses — and Geisinger Health Plan, with more than half a million members in commercial and government plans. Geisinger College of Health Sciences educates more than 500 medical professionals annually and is conducting more than 1,400 clinical research studies. With more than 27,000 employees, including 1,800 employed physicians and 5,200 registered nurses, Geisinger is among Pennsylvania’s largest employers, having an estimated economic impact of $16.8 billion on the state’s economy. In 2024, Geisinger joined Risant Health, a nonprofit charitable organization created to expand and accelerate value-based care across the country. Learn more at geisinger.org or follow on Facebook, Instagram and LinkedIn.